Delivery and Return Policy

Delivery Terms:

1. Delivery Time:

   • Standard delivery time for handmade wooden tables is 7-15 business days from the order confirmation date.
   • For custom designs, the delivery time may vary and will be communicated during the order process.

2. Delivery Charges:

   • Delivery charges are calculated based on the delivery address and will be included in the final invoice.
   • Free delivery may apply to certain regions or orders over a specific value, as stated in promotional offers.

3. Delivery Method:

   • Products are carefully packaged to ensure safe transportation.
   • We use reliable courier services or our own logistics team for delivery.

4. International Shipping:

   • For international deliveries, customs duties and taxes are the buyer’s responsibility.
   • Shipping times may vary depending on the destination country.

Return and Refund Policy:

1. Eligibility for Returns:

   • Returns are accepted within 14 days of receiving the product.
   • The product must be unused, undamaged, and in its original packaging.

2. Return Process:

   • Contact our customer service team to initiate a return request.
   • Once approved, the return shipping details will be provided.

3. Refund Policy:

   • Refunds will be processed within 7-10 business days after receiving and inspecting the returned product.
   • Shipping charges are non-refundable unless the return is due to a defect or error on our part.

4. Non-Returnable Items:

   • Customized or personalized wooden tables are not eligible for return unless they arrive damaged or defective.

5. Damaged or Defective Products:

   • In case of damage during transit or manufacturing defects, please notify us within 48 hours of delivery with photographic evidence.
   • We will offer a replacement or refund as per your preference.

For any questions or assistance, please contact our customer support team.